Meticulous on their end to ensure my accident vehicle was repaired to the fullest. Even going to the bitter end ensuring little to no dispute on the claims made towards the 3rd party.
Overall it was a great end-to-end experience interacting directly with Ray/Raj. This review is less about the car and more about the excellent service I received throughout the process from pre-sale to post-sale. Ray was very service-focused (patient, solution-focused, and great sense of urgency), personable, and really prioritized the customer’s needs (which wasn’t easy). He puts himself in his customer’s shoes, addresses any concerns, and makes it a 6-star experience.
I would without any hesitation highly recommend Ray, and will keep him in mind, in my next purchase.
Kudos my man! Ray. You are a rock star!
My car met with an accident at the big car park at 330 AMK Ave 1. I did not really know what the insurance procedures were and actually called BRZE accidentally. Nevertheless, both Raj and Nash arrived within 15 mins and explained very clearly to me and the other party the correct procedure after an accident of this nature. They were very professional and more importantly very patient and courteous. I must say I was very fortunate to have met Raj & Nash on such an occasion.